Residence applications through MOS

The channel changed, the requirements did not.

Since 27 April 2026 residence permit applications are filed electronically through the Case Handling Module. That is a change in how you file, not in what the office assesses.

What exactly changed

Previously the application was filed on paper or in person at the voivodeship office. Since 27 April 2026 the route is the Case Handling Module, an electronic system. Paper applications that did not reach the office before that date are not considered - and what counts is the date of receipt, not the date of posting.

What the office assesses has not changed. The basis of stay, the documents, proof of income or of the purpose of your stay remain the same subject of examination. Filing electronically does not make an application easier, only faster to arrive.

Who MOS does not cover

Applications filed electronically are those for a temporary residence permit, a permanent residence permit and EU long-term resident status. A few kinds of temporary residence application stayed outside the system and are still filed on paper, under the previous rules:

  • A permit for work under an intra-corporate transfer.
  • A permit for long-term mobility of a manager, specialist or trainee employee.
  • Family reunification where the foreign national is outside Poland.
  • A case of a family member of a Polish, EU or United Kingdom citizen where the foreign national is outside Poland.
  • A case of a foreign national living a family life with a Polish, EU or United Kingdom citizen while outside Poland.

If your case is in this group, going to MOS costs you time. Establishing which route a given application takes is the first thing we do.

What stays the same

  • Competence: the case is handled by the voivode competent for your place of residence.
  • The scope of documents: the system does not lower the evidentiary requirements.
  • Deadlines in official requests: they run from delivery and are binding.
  • Attending in person where the office requires it, for instance for fingerprints.

Where it is easiest to go wrong

The biggest risk is not the system itself but the sense that, because the application is filed in a few steps on a screen, it is a technical act. The form still requires you to settle which permit you are applying for, and that is a legal decision, not a pick from a list.

  • Choosing a basis of stay by feel, without checking whether the conditions are met.
  • Attachments uploaded in poor quality or incomplete, which ends in an official request.
  • A correspondence address that stops being current during the case.
  • Assuming that because the system accepted the application, the application is complete.

A notification in the system is delivery too

If the office asks you to supplement your file, the deadline runs from delivery, including when the letter arrives in the system. Check the account regularly: an unread message does not stop the clock.

What we do

We run the whole process: from choosing the basis of stay, through assembling the documents and filing the application, to correspondence with the office and replies to official requests. If the case is already under way, we take it over at whatever stage it has reached.

This post is informational and is not legal advice in an individual case.